faq
 

Here at 360pixs we field an awful lot of questions about our services, so we assembled this FAQ with some questions that we frequently receive. If you have any further questions or need any assistance at all please feel free to contact us at any time!

Question: How long after I place an order can I have the tour photographed?
Answer: We can usually set-up a Virtual Tour within 24-48 hours. We do our best to coordinate the most appropriate time for you. Another factor to consider is the weather. We want to show the property at its best.
Question: How quickly will my tours be online?
Answer:Virtual Tours are typically processed within 24 hours of being photographed. There may be a delay if your tour is shot over a weekend.
Question: Will you upload my tour for me?
Answer: Yes. We will upload all completed tours to your Control Panel on our website at 360pixs.com, from there you can activate and link your tour to MRIS free of charge. We will also supply you with a link to your tour, in case you would like to place them on your personal website or send them to clients.
Question: What is your cancellation policy?
Answer: 360Pixs.com must be notified by phone or email 24 hours in advance. Any cancellation with less than 24 hours notice, will be charged a fee of $25.
Question: When will my virtual tours expire?
Answer: Your virtual tours will each expire after a 12 months period of time. Each virtual tour can be renewed on an annual basis for $30.00.
Question: Can I place a link to school reports on my tours?
Answer: Yes. A link to school reports is automatically generated.
Question: Can I place a link to a map of the property location on my tours?
Answer: Yes. A link to a map of the property is automatically generated.
Question: Where do you link the tours out to?
Answer: We will supply you with the links to your virtual tours so that you can place them onto your website. If the virtual tour is a real estate tour, it is automatically sent to MRIS.com, Homesdatabase.com at no additional charge. PicturePath is available for an additional fee which pushes the virtual tour to Realtor.com, Homestore.com, Aol.com, and MSN.com.
Question: What is the charge to post tours to Realtor.com using PicturePath™?
Answer: We offer Free uploads to Realtor.com if you have a Realtor.com Showcase Account. If you do not have a Realtor.com Showcase Account we offer tour uploads for $25.00 per uploaded Virtual Tour.
What are the terms and conditions?
Answer: Our terms and conditions can be found here.

creditcard
auth seal
power by glistensolutions.com
>